Buttons Earring

THE RETURN AND REFUNDS AND EXCHANGES 

Due to this Fact Returns, Refunds and Exchanges are Not Generally Accepted. There are times, however, when certain circumstances may arise which warrant attention to such matters. If you have concerns with a product, please bring them to my attention and they will be reviewed on an "as needed" basis. 

 I want you to be happy with your purchase and will work with you if I find a concern to be valid. Your shopping experience with me is important and I want it to be as positive and as pleasurable as possible for all of my customers. 

REFUND 

I will refund on jewelry only if the item does not match the listing description.

RETURN

 Returned items must be undamaged, unused, unworn and in original packaging. Each of my pieces are crafted with special care and attention. I take the time to write an accurate description of each item listed.

 Please be sure that you take the time to read all the way through the item description for materials used, size, length.

CONTACT 

Please contact me if you have any questions prior to your purchase. All returns have to be approved by me, so please contact me to verify if a return will be accepted. All postage is at the expense of the buyer.

BUYERS READ: Damaged items will only be replaced if they are insured by the buyer by arrangement with me, prior to the time of purchase.  Please contact me before placing your order.

INSURED ITEMS ONLY 

 If you have concerns about an item that has incurred any damage in shipment, I will request you send a photo and return the item so I can determine the nature of the cause and will work with you accordingly to resolve the issue. If no proof can be provided that an item has been damaged, I will not be able to assist with any refunds or repairs.

Payment

Please Note… Items do not ship until payment(s) have been received, have cleared and are confirmed cleared. Once your payment has cleared, I will process and ship your order usually within 3 normal business days. And 7 to 10 it depends in occasion.  

SHIPPING PRICE BRAKE 

Shipping Price Break... All of my items include a shipping price break for items purchased at the same time, on the same invoice. Items are usually wrapped in foam padding, placed in a small plastic zip lock bag with an invoice, and then placed inside a bubble mailer for shipping. Items usually ship within 3 - 5 business days or more from purchase and payment clearing (excluding custom orders).

SHIPPING ADDRESS 

All items are shipped to the address located in the order at the "Ship To" address provided there by you. Please be sure that you have provided the correct shipping information. If you have ordered an item for a gift or other purpose, that will be shipped to a different location, please be sure that you provide me notice of such and the correct address for shipping. Please note that I include a sales order with each order shipped. If your purchase is as a gift, or another purpose, and you prefer that a sales order not be sent with the order please message me and make me aware of such.

INSURANCE ORDER 

If you would like to add insurance to your order, please contact me prior to purchase. USPS charges insurance upon dollar amounts.
I currently only have shipping fees listed for items shipped within the U.S.A. However, I have and will consider shipping outside of the U.S.A. upon special request. Please message me for more information.

SHIPPING DAYS 
Orders are filled and shipped as they are placed, usually within 1 - 3 business days after payment has cleared (not counting weekends or legal holidays). During peak times of the year orders are usually filled and shipped within 3 - 5 business days, (Christmas, Valentine's Day, Mother's and Father's Day, etc.) please expect to add an additional day. for processing, as we are typically will advise the buyer if I am waiting on a restock or supply and/or need to make an item they have purchased. 

Please note: A delivery tracking number will be provided to buyers when their order is marked complete. This allows for the buyer to track and ensure the delivery of their items. Upon shipment, any issues with delivery then between the buyer and the USPS.

Additional policies and FAQs

Out of Stock Information: I try to keep all listed items in stock and it's not normal for my jewelry, beads or beading supply items to be out of stock. However, sometimes they may be out of stock. In this case they will be recalled, ordered or made. Rarely is this an issue, if this does happen, the buyer will be notified that this will delay the shipping for a few days. Some items are made as orders are received. Sometimes " If this happens then I will give you the option to either pick a similar item of equal value, another item of equal value, or a refund of your purchase.

If you have any questions, please feel free to contact me!

Item colors may vary slightly from their picture(s) due to many factors such as the variation of computer screen colors, lighting, material's color dye lot differences, etc.

 A BIG Thank you to all of my wonderful customers, take care and may the Great Spirit bless you.