Always Remember - File Only

Shop Policies

ALL DESIGNS AND PHOTOS ARE A COPYWRITED ITEM OF PAPS WOODCRAFTS, LLC

FILES - NON-COMMERICAL VS COMMERICAL LICENSE SEE BELOW 

Policies

• Orders currently ship within 3-5 business days of order (business days are Monday - Friday, excluding holidays).  Orders are processed in the order that they are received.  You will be notified via email when your order has shipped.
• All sales are final. NO returns will be accepted without prior authorization
• Paps WoodCrafts is not responsible for lost packages due to incorrect addresses. Please double check your input for accuracy.
• Packages will not be refunded or reshipped once the tracking information indicates the package was delivered (marked delivered, accepted, received, etc.).
• In the event that you received a broken item or your order was incorrect - please email us within 3 days with photo evidence.
• We do NOT refund shipping on orders, if a return is granted.  
• Shipping- we will try our best to consolidate orders into one package for your convenience.
• Paps WoodCrafts reserves the right to cancel and refund any order
• As with any handmade product, slight variations will occur.
• Paps WoodCrafts is not responsible for any customs fees, taxes, duties, VAT, or tariffs that may occur with orders.
• Items offering "Free Shipping" is only to the 48 States. If you live outside the Continental US, I will contact you to discuss shipping before items are produced or shipped. 
• Although I try my best to make them perfect, small irregularities may occur during cutting and are to be expected and considered part of the natural beauty of the wood
• Thank you so much for visiting, I welcome any and all questions prior to purchase. My number one goal is to create a positive buying experience, one where you will want to return and shop with me again.

FAQ
Q. Do you have any discounts?
A. Yes, we will 

Q. What are most used materials?
A. Oak, B, Birch, Stain, cleaners, water, 

Q. I received damaged item, what do I do?
A. If your order was damaged during shipping please contact us within 5 days of delivery. Please send photos of the damaged item and packaging to PapsWoodCrafts@gmail.com

Q. Do you accept custom orders?
A. We do not take custom orders -  we are great at custom order! Please contact me!

Q. Do you sell wholesale?
A. Not at this time; however, I'm always open for expanding. 

Q. Are you planning to sell products made with our digital files?
A. Yes, then please purchase commercial use license if you intend to produce items for sale made with our designs. You must purchase the listing prior to using the design to sell any items.

This Commercial Listing is for products made using our digital files. The license covers any and all files purchased from PAPs WOODCRAFTS.

This license grants the purchaser to produce sales commercially (wholesale or retail) using PAPs WOODCRAFTS Design electronic cut files.

Digital files and any part thereof are covered under the Digital Millennium Copyright Act of 1998 and therefore are not to be shared, sold, or given away under any circumstances.

YOU MAY NOT RESELL THE DESIGN FILE.

You may make a stencil / template from a design to create a product to sell, but you may not sell the stencil / template itself.

You may not upload images of PAPs WOODCRAFTS Design to “print on demand” sites such as, but not limited to, Zazzle, Café Press, Spoonflower or the anything similar.

You do not have to give us credit in your small business listing.

You must include the information of which design you would like the license for and where you will be selling this design.

Paps WoodCrafts, LLC

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For any questions please contact me.

Have a wonderful day!

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