Cross Back Apron Peacock

Refund & Return Policy

At Artisan Farm Stand, we want you to love every item you purchase. If for any reason you are not completely satisfied with your order, we’re here to help.

Returns

We accept returns within 14 days of purchase. To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition that you received it.

• Proof of purchase (such as a receipt or order confirmation) is required.

To initiate a return, please contact us at Hello@artisanfarmstand.com with your order number and reason for return. We will provide instructions on how to proceed.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Non-Returnable Items

Due to the nature of our products, the following items are non-returnable:

• Bath and body products that have been opened or used

• Perishable food items (e.g., jams, pickles, vinegars)

• Sale or clearance items

Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or there was an error with your order.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging so we can make it right.

At Artisan Farm Stand, we know you're excited to receive your order—so we work hard to get it to you quickly and reliably.

Carriers

We ship all orders using trusted carriers:

• UPS

• FedEx

• USPS

Carrier selection may vary based on destination, package size, and shipping speed.

Processing Time

All orders are processed and shipped within 1 business day of receiving your order. Orders placed on weekends or holidays will ship the next business day.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Areas

We currently ship within the United States. If you are outside the U.S. and interested in our products, please contact us directly to discuss shipping options.

Privacy Policy

Effective Date: 5/18/2025

At Artisan Farm Stand, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By using www.artisanfarmstand.com, you consent to the data practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through third-party payment processors)

Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited

• Referring website

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate order updates and respond to customer inquiries

• Improve website functionality and customer service

• Send marketing emails (only with your consent)

• Prevent fraud and secure our platform

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:

• Service providers who help us process payments, ship orders, host the website, or send communications

• Law enforcement or legal authorities if required by law or to protect our legal rights

All third-party services we use are required to maintain the confidentiality and security of your information.

4. Data Security

We implement a variety of security measures to protect your personal information. All sensitive data (like payment details) is transmitted via Secure Socket Layer (SSL) technology and processed by PCI-compliant third-party providers.

Despite our efforts, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletions of your information

• Opt out of marketing communications at any time by clicking “Unsubscribe” in our emails

To exercise your rights, please contact us at [Insert Email Address].

6. Cookies

We use cookies and similar technologies to:

• Understand how you use our site

• Improve website performance

• Personalize your shopping experience

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover we have unknowingly collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Artisan Farm Stand

Phone number: 831 587 9899

Email: hello@artisanfarmstand.com

1414 NW Valley View Dr #1011 Roseburg, OR 97471 United States