About this Product
Please read before ordering!
Custom digital art, that captures the essence of you or your loved ones. Perfect as wall art, a phone wallpaper, and more! With every portrait purchased, I will support The Humane Society of the United States which fights for animal protection.
PLEASE NOTE:
- This is a digital file, not a physical product.
- I will not draw NSFW, copyrighted characters, or celebrities.
-Please refrain from posting the high resolution file I send to you on social media. I would like to minimize the risk of my art being stolen by art thieves or for use in AI models. I will send a low-resolution, watermarked copy which I’d appreciate to be posted (should you wish to do so). You are also welcome to share a picture of the art printed as a physical item such as a sticker or blanket (for example).
PROCESS:
1. Place your order and personalize in the personalization section.
2. Send me a reference image through etsy message.
3. After we communicate the idea, I will send you a rough draft and ensure you are satisfied before starting the portrait.
4. I will send a photo of the final result for your approval.
5. Once it’s done, I will send the file by email.
BACKGROUND
-None: One color background (blue, red, etc). Let me know what color you’d like; If you’re unsure, we can figure it out together.
-Simple: Multiple colors or a simple background (plain grassy field, sky with clouds, plain room, etc)
-Complex: Examples include a lake surrounded by a forest, room with many things, field of flowers, etc)
PATTERN
Fur markings or clothing with designs. Message or email me if you’re unsure what qualifies for this artbyeternaly@gmail.com
Simple: Examples include stripes, polka dots, a little floral
Complex: Examples include tabby cat, certain owls, plaid, turtles lots of floral
ADD-ONS
Simple: Examples include one line design, flower petal, bubble, text/writing, a simple flower such as a forget-me-not, etc
Complex: Examples include flowers, fruit, butterflies, leaves, etc
PERSONALIZATION:
FILE TYPE
File will be sent as either a png or jpg. By default, I’ll send it as a png.
SIZE
Choose the size you would like in pixels, inches, millimeters, or centimeters. Largest size I can do is the sum of the length and width equal to:
Pixels: 16000 px (at 600 dpi) to 17000 px (at 300 dpi)
Inches: 28 in (at 600 dpi) to 56 in (at 300 dpi)
Millimeters: 700 mm (at 600 dpi) to 1400 mm (at 300 dpi)
Centimeters: 70 cm (at 600 dpi) to 140 cm (at 300 dpi)
For reference, A1 size paper is the largest possible size I can do at 300 DPI. At 600 DPI, largest size I can do is A3 size paper.
DPI refers to the quality. I typically use between 300-600 DPI depending on the size you requested. 300 DPI is the standard quality for good prints and overall a good image. While I can do larger sizes with lower DPI, this would cause the quality to suffer. For very small sizes, I will increase the DPI past 600 for even better quality.
REFERENCE IMAGE
-Send me the photo/s you would like me to draw via Etsy message. Please provide a good quality reference photo in color.
-I can edit together several photos to use as a reference image for orders with multiple subjects and/or flowers.
-Feel free to send me extra photos of whoever I’m drawing and tell me a little about them. I’d like to capture the memory of them, not just copy the photo :)
QUALITY
I use between 300-600 DPI depending on the size you requested. I will be using close to 300 DPI for large sizes. Understand that I’m unable to create a large file with a higher DPI due to restraints.
TIMELINE
-The estimated completion time is around 2-7 days. This varies depending on the number of subjects, speed of communication, and if I am working on other commissions.
REVISIONS
- A few major changes are allowed in the rough draft while we are communicating the idea. I will not begin drawing until it is approved.
- A few minor changes are allowed after I send the final art for final approval.
-No changes once the finished art is approved.
REFUND
-Full refund if you cancel your order before I begin or if I cancel your order because I’m unable to reach you within 7 days BEFORE I start the rough draft.
-If I’m unable to start or complete your commission, you will receive a full or partial refund depending on the reason.
-If not a full refund, the amount refunded is based on how long I have worked on the piece.
- I accept cancellations within 1 hour of purchasing and also if you request me to cancel your order before I begin.
-I do not accept returns or exchanges as this is a custom item.
COPYRIGHT
I, the artist, retain all copyright and reproduction rights to the commissioned artwork, including the right to display and reproduce the work for promotional purposes. The artwork is for personal, non-commercial use only. You are permitted to make reproductions, provided that it is not for profit.
PRIVACY
I often share finished art on my social media pages to showcase my work. However, I understand that some commissions may feature personal subjects, such as family members, and I want to respect your privacy. Before I post, I will always seek your permission. If allowed to post, I may also include brief descriptions of the subject’s personality and only the names of pets.
You can see more of my work on social media @artbyeternaly
Have any questions? Message me or email artbyeternaly@gmail.com :)
Art by Eternaly
Meet the Maker
Hi! I’m Eternaly (Aly).
I’m an artist preserving memories through colorful art and the creator of Art by Eternaly.
Since my early years, my eyes would light up when making visions into something tangible. Art has always been a sanctuary for me—a place where my imagination runs free.
From digital drawings to traditional paintings, each work is crafted with quality and care. I love capturing moments big and small in a unique, painterly style. My mission is to create timeless pieces that remind us of fond moments.
How it’s Made
I draw these designs using my tablet with the app Procreate
Shop Policies
RETURNS AND EXCHANGES
See item details for return and exchange eligibility.
SHIPPING
See item details for estimated arrival times.
CARE TIPS
PAINTINGS:
- Handle with clean hands.
- Display away from humidity and direct sunlight.
- Dust gently using a soft brush or cloth
KEYCHAINS, PINS, MAGNETS, ORNAMENTS:
- Avoid exposing to harsh conditions.
- Clean with a soft, damp cloth. Avoid using abrasive materials or harsh chemicals.
- Keep these items away from prolonged direct sunlight or high heat.
- To reduce the appearance of scratches, polish with wax or apply a thin coat of uv resin.
STICKERS:
- Apply stickers to clean, dry, and smooth surfaces.
- Avoid placing stickers on surfaces exposed to moisture or extreme temperatures.
- Peel stickers slowly and carefully.
- Avoid using water, harsh chemicals, or abrasive materials.
PACKAGING
- Discreet Packaging Each package comes with a small sticker of my sheep character and doodles on the outside. If you would prefer discreet packaging with no branding, let me know in the "Note to Seller" section during checkout.
- Paintings I take great care when packaging canvases to ensure they arrive safely. Each piece is wrapped in glassine paper to protect the painted surface. It is then wrapped in minimal bubble wrap (to reduce waste) and honeycomb kraft wrap to keep it protected.
All items are placed in a sturdy box and finally inside of a biodegradable polybag (to prevent weather damage) with fragile label stickers.
