Stella Stitches
Shop Policies
All sales are final. No refunds or returns.
Prior to purchase, feel free to ask me any questions about the product! I will answer anything you could be wondering such as materials used, how to care for the product, etc. I will be as descriptive as possible and provide any additional information so you can be sure you're gonna love the product before you even make the purchase.
For products that are in my inventory and ready to ship, please allow 5-7 business days for shipment.
Shipping times for custom orders vary. Once a custom order has been placed, I will be emailing you periodically with more information and updates, such as estimate timeframe, when the product has been started/completed, and when the product has been shipped. You may also ask for updates as often as you need, and I will answer any questions in regards to your custom order.
Custom designs/sizes/colors require a deposit that will be used to purchase any materials needed for the order. Once materials have been purchase, no refund will be allowed for any reason. No exceptions.
I have the right to refuse any custom order for any reason without disclosing the reason.
