goimagine will be shutting down on March 23, 2026.
To our incredible community of makers, artists, and supporters: thank you. You believed in our vision of a more caring economy, and together we created something truly special—a marketplace built on generosity, creativity, and connection.
While we didn’t reach the scale needed to continue, we’re deeply proud of what we accomplished together. The thousands of members who joined us, the beautiful products created, the causes supported, and the friendships formed—these will always matter. We encourage you to find and follow your favorite sellers on social media so you can continue supporting their work. Many will be moving to new platforms, and your continued support means the world to them. We’re grateful to have been part of your journey, and we’re cheering you on as you continue to share your gifts with the world.
Timeline
- March 23, 2026: The goimagine website and all MOSAIC websites will be disabled.
- April 6, 2026: The seller dashboard will be disabled.
We know this news brings many questions, and we want to provide as much clarity as possible. Below you’ll find important details about the closing timeline and what it means for your shop.
If you don’t see your question addressed here, please contact us at support@goimagine.com.
What should I do before April 6, 2026?
We recommend completing the following steps before your dashboard access ends:
- Export your product listings. Download your product data to import it into a new platform or keep it for your records. Instructions can be found here: help.goimagine.com/articles/141891-export-products
- Transfer your custom domain (if applicable). If you purchased your domain through goimaginedomains.com, begin the transfer process as soon as possible. Instructions can be found here:help.goimagine.com/articles/138852-unlocking-and-transferring-your-domain
If your domain is registered with another provider (such as GoDaddy or Namecheap), you will need to update your DNS settings to point to a new website or hosting service. - Fulfill any open orders. Make sure all outstanding orders are fulfilled and that you’ve communicated shipping timelines to your customers before the marketplace closes on March 23, 2026.
- Connect with your customers on social media. Invite your customers to follow you on social media or sign up for your email list so you can stay in touch after the marketplace closes.
- Choose your next platform. Research your options and begin setting up your new shop so you’re ready to keep selling after the transition.
Why is goimagine closing?
After careful consideration, we’ve made the difficult decision to close the goimagine marketplace.
We took a chance on a new philanthropic marketplace model for makers and artists. While it resonated with a passionate group, we ultimately were unable to reach the scale required for long-term sustainability. We came close, but sadly fell short.
This decision was not made lightly. We are incredibly grateful for every seller who trusted us with their business.
Can I continue selling until the platform closes?
Yes. Customer purchases will remain open until March 23, 2026.
Please communicate with your customers about the closure and when any products will ship. Sellers will have access to their dashboard to fulfill any open orders until April 6, 2026.
How do I export my products?
If you would like to export your product data from goimagine to import into another platform, you can do so by following the instructions here: help.goimagine.com/articles/141891-export-products
Please note: exporting your products is a suggested step, not a requirement — especially if your listings already exist on another platform. If you plan to reuse your product data elsewhere, we recommend completing your export before April 6, 2026, as seller dashboard access will end on that date.
What happens to open or pending orders?
Sellers will have access to their dashboard to fulfill any open orders until April 6, 2026.
Please ensure you proactively communicate with your customers about shipment timelines and any potential delays.
I purchased a custom domain through goimaginedomains.com. What do I need to do?
If you purchased your domain through goimaginedomains.com, you will need to transfer your domain to a new registrar before the platform shuts down.
Instructions for unlocking and transferring your domain can be found here: help.goimagine.com/articles/138852-unlocking-and-transferring-your-domain
We recommend starting this process as soon as possible to avoid any disruption.
My domain is registered through another provider. Do I need to transfer it?
No. If your domain is registered with another provider (such as GoDaddy or Namecheap), you do not need to transfer it.
However, you will need to log in to your domain registrar and update your DNS settings to point your domain to your new website or hosting service once you’ve chosen one.
If you’re unsure how to update DNS settings, your domain provider’s support team can assist you.
What happens to my Stripe account?
Your Stripe account is separate from goimagine and is not affected by our platform closing.
You will continue to have full access to your Stripe dashboard, including your transaction history and payout records, by logging in directly at stripe.com.
If you move your shop to another platform or sell independently, you may continue using your existing Stripe account as your payment processor if that platform supports it.
What happens to my subscription?
All active seller subscriptions will automatically end when dashboard access is disabled. If you choose to cancel your subscription before that date, your shop and seller dashboard access will end immediately. Please be sure to download any information you need before canceling, as subscriptions cannot be reactivated once canceled.
Will seller dashboards remain accessible?
Seller dashboards will remain accessible until April 6, 2026.
After this date:
- Login access will be permanently disabled.
- Data will no longer be retrievable.
Please download any needed records before that deadline.
What will happen to the goimagine community?
While the marketplace is closing, we recognize how meaningful the goimagine community has been.
The Community Forum will shut down along with the marketplace (final date TBD). We will share that date as soon as it is confirmed.
Our Facebook community will remain open for the foreseeable future. Any updates regarding the group will be communicated directly within Facebook.
Where should I move my shop?
The right platform depends on your business model, product type, and long-term goals. Some sellers may choose to:
- Launch their own standalone website
- Join another online marketplace
- Sell primarily through social media
- Focus on in-person events or wholesale
We encourage you to research your options carefully and choose the platform that best aligns with your needs, audience, and growth plans. Before making a decision, consider:
- Fees and pricing structure
- Ownership of customer data
- Marketing tools available
- Ease of use
- Integration with your current payment processor
We are unable to recommend a specific platform. However, many sellers are actively discussing their experiences and sharing insights inside our Facebook community. We encourage you to join the conversation there to learn from fellow makers and explore what may be the best fit for you.
How can I continue following artisans or makers I’ve discovered on goimagine?
We strongly encourage you to connect with the makers you’ve discovered on goimagine through social media before the marketplace closes.
Visit their shop pages to find links to Instagram, Facebook, TikTok, or their personal websites, and follow them directly. Many makers also offer email newsletters to keep you updated on new releases, promotions, and events.
Once the marketplace shuts down on March 23, 2026, shop pages will no longer be accessible — so we recommend connecting with your favorite makers as soon as possible.
The relationships built here don’t have to end just because the platform does.
Who do I contact with additional questions?
Please reach out to support@goimagine.com.
We sincerely wish you continued success with your small business and thank you for being part of the goimagine community.