Etch & Impress
Address
mastic beach, New York
United States
What started out as a "honey can we make these" turned into "we can make anything you want babe". We now have a small but impressive collection of toys (tools) to play with. Over the past five years we have collected several lasers both Co2 and Fiber, a Longmill CnC along with some great wood working tools, and we recently added a few printers (DTF, Sublimation, and White Toner) allowing us to add custom T-shirts, hats and stickers and the list goes on.
Great item to represent the hero’s behind the headset… although my stepdad thought it was a bird twerking (once you see it, you can’t unsee it)
Item did not meet my expectations item too small
I would like to start out with how amazing the customer service was. My package didn’t arrive “on time”. Had nothing to do with the seller. The seller shipped it right away, but there was a delay with the Post Office. The seller had reached out to confirm if I received the decal or not. When I explained I hadn’t received it, with no questions asked, that same day they had issued me a new decal for free. They were on on top of it and responded almost immediately. Fantastic service! I did receive the decal. I was unaware of the bonus “911 decal”. I absolutely loved. The decal is very cute, great quality and easy to put on it! **I did add a decal to my photo from another seller. The #backtheblue is not apart of the messy bun police decal**
nice quality and fast shipping
Great customer service! They really helped me out when I had an issue with the clock mechanism.
Thank you I just love this print. I just may order more. Thank you
Very cute!! Fast delivery. Perfect size
Bought 4 trays off them got all 4 but 2 wasn’t right so we contacted him with the promise its was being fixing also had him working on a custom design with the promise of ordering more from him it’s now been a week with nothing in sight all I have got from him is he sent it but don’t have a tracking number and can’t give one. They have also stopped reaching out or answering messages
Didn’t get what I ordered and when asked about it all I got was it’s being fixed and will be shipped out I then had to contact him 2 days later just to find out he “sent it but can’t give a tracking number” it’s now been a week and nothing from him
Definitely won’t be going back to this company shipped the wrong items and then couldn’t provide any shipping info after he said he sent the new ones off it’s been a week and nothing else from him at all