SHIPPING

Shipping Info for orders will be listed on each item for sale. No guarantees are made for delivery times.. the PO has a mind of it's own. I ship using USPS. USA shipping only.

To protect us both- items will be sent to the address the seller provides on the payment. If You need the item shipped someplace else.. that address needs to be on the payment slip at the time of purchase. I can't change your address after the sale.

All Items will have tracking on them. For packages that never arrive or could be lost. USPS has GPS on the packages these days.. and I can help with that and call your PO for you and find out what happened. If they confirm that it was delivered properly, and you still don't have it.. it would be time to ask the neighbors or other family members if they have it and just forgot to mention it. At that point it would be a matter for the police to handle. That is a call you would have to make yourself.

Last Names are needed to mail packages especially if you live in an Apt.. USPS might not guarantee shipping without the last name. (Per my Post Office).

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RETURNS and Cancellations

I offer Free Returns. No excuse needed. You have 7 days to tell me of a problem and another 7 days to return the item. Just contact me first and lets discuss. Items with embroidered name are not eligible for free return as I likely can't resell an item with a name on it. I can send you a return ship label that you print on your own printer and use it to mail the item back to me. When the new item is returned in the same condition it was sent. I will fully refund your order.

HOWEVER---The return must be in the same new condition that it was sent and be free of all smells including Cigarette, Pipe, Pet and Food even Drug Smells. Otherwise a determination will be made when it comes back as to what portion of the cost is refunded back.  

Need to Cancel an Order?

No Problem.. you have 6 hrs to request a cancellation. (I try to ship fast). I don't do exchanges.

Questions? Please ask.

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Gift wrapping and packaging

Just let me know. I can do a simple gift wrap for free. The item in question will be mailed to the address given at the time of the sale. I can't change the address and ship it to someone else. This protects us both.

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I have Allergies

My Home/Myself and Family are Smoke Free and While I have Dogs and Cats in the house- they are not allowed in my sewing rooms or near my fabric.

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Do you combine Shipping?

Yes- Always. If you are buying  more than one item at the same time. I am glad to combine shipping for you. You can either tell me ahead of time what you want to buy and I can quote you a shipping price and do a listing for you or if you buy things I will be able to refund the shipping overage when I ship.

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Custom Orders

Don't see what You are looking for here?..Please Ask.. Lots of my items come from customers looking for something different.  I make a lot of things and am glad to work with you to come up with new ideas.

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Privacy Policy

I, TheHomespunLoft am the data controller of your personal information as it relates to my shop here on GoImagine. When you place an order, I will receive your name, delivery address and email address. I will only use these details to process and deliver your order, or deal with any queries you have related to that order.

If you send me a message using the contact button-I will  receive your user name and contact info. The only circumstances in which I will share your data are in processing your order or complying  with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the  circumstances listed below or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are :- With PayPal/or Stripe (credit card) to  comply with my obligations. With delivery companies to fulfill your order. To comply with legal or tax obligations. I will retain your  details for as long as necessary in order to process the transaction and  I will securely store any data collected during that period. I retain  personal data related to orders or customer queries for 7 years. After  this time I will delete your data from my records. You have the right to  know what personal data I hold about you, and to ask for that data to  be changed or deleted. You also have the right to complain to the ICO if  you believe there is a problem with the way I handle your data. If you  have any concerns about your personal data, please contact me.  In addition to my own privacy policy, if you pay with PayPal or GoImagine's credit card co, your data  will be protected by each of their own privacy policy. 

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Please feel free to ask me any questions.. I am glad to help you.