Moose Ornament 5 layers! hand made

RETURNS

If you are not satisfied with your purchase, please contact me directly at Christine@doallthehobbies.com so we may discuss why you are dissatisfied and how the situation may be rectified.  I may need to visually inspect your purchase to determine what you may be displeased with. PERSONALIZED/CUSTOM ITEMS ARE NOT RETURNABLE.

Please contact me at Christine@doallthehobbies.com prior to shipping any returns. All returns must be postmarked within seven (7) days of your receipt of the product. This date will be determined by the tracking information provided by the carrier, United States Postal Service. All returned items must be undamaged.

You are responsible for return shipping costs. Your original shipping cost (if applicable) is non-refundable. You are responsible for securely packaging and returning the purchased item(s) to:

DoAllTheHobbies

15830 Fenway Ave. N.

Hugo MN 55038

For your records, it is advisable that you ship any products in a trackable manner.  Please make sure you securely package the returning original item.

After receiving your return and inspecting the condition of your item(s), I will contact you by email previously provided by you to notify you of my intention to agree or disagree to your return. Please allow at least three days from the receipt of your item to receive my emailed intention. Any refunds will be processed in the same manner as paid, i.e. credited back to the card from which the purchase was made – no exceptions. Please allow enough time for refund(s), if any, to be processed by your bank and/or credit card institution. I am not responsible for any holds those entities may place on your funds.

COLOR AND PRODUCT VARIATIONS.

• Wood Variations - All of my items are made from Baltic Birch or other wood products. Each piece of wood contains its own natural variations, such as grain, knots, and bumps, and may not be perfectly flat. I sand each piece to get as smooth of a finish as possible, but cannot guarantee a completely flat finish.

• Stain/Paint - Since each piece of wood is naturally unique, the result after applying stain or paint will be as well. Different computer monitors also display colors differently. Please know that while you may not receive the exact item pictured, your sign will be very close.

SHIPPPING

Products are shipped by and through United States Postal Service (“USPS), UPS at our discretion on all products that offer free shipping.

Should you require other delivery systems, such as FedEx or UPS, please contact me.  If possible, I will make the necessary arrangements for shipping as you propose; however, you will be totally responsible for all fees and costs, including actual costs for me to travel (in a manner most conducive to me) to the nearest FedEx or UPS facility and return to my home, prior to shipping.

I am not, and will not be, responsible for packages stolen from your doorstep, lobby, garage, porch, patio, etc. once delivery has been made by the postal service.  Please notify your local post office and, if appropriate, your local police force, should your package be stolen after delivery.  Packages will be deemed to be properly delivered if:  a) the delivery address given at time of purchase, by you, is correct; and (b) the tracking number shows successful delivery to that address.  I am not responsible for packages lost, misplaced, or mis-directed by USPS.  Please contact your local postal facility in cases of lost packages.

In extreme weather, such as hurricanes and/or tornadoes, please be advised that package delivery times may be affected.  Such weather may also impact how quickly I can deliver your package to the postal facility.  I will attempt to keep you advised of any possible delays due to inclement weather and request your understanding and patience.