About this Product
Enhance your xylophone drumline spirit with our personalized shirt, thoughtfully designed to showcase your school mascot and colors. This custom apparel piece is a must-have for passionate musicians who want to represent their xylophone section with style and pride. Crafted with attention to detail, our xylophone drumline shirt offers a unique way to celebrate your musical journey. Whether you're performing on the field or supporting your bandmates from the sidelines, this shirt is the perfect choice to express your dedication to the art of music. Don't miss out on this opportunity to create lasting memories and bond with your fellow musicians through personalized attire that captures the essence of your school's spirit!
- Upgrade your wardrobe with our premium unisex short-sleeve shirts! Each shirt is crafted using high-quality vinyl, DTF (Direct to Film) transfers, or both, and finished with a professional heat press for lasting wear. The choice of material depends on design and order volume. With proper care, these shirts will last for years: wash inside out in cold water with similar colors, avoid bleach, hang to dry or tumble dry on low, and do not dry clean or iron.
Band and Auxiliary | Percussion
- To avoid any delays, ensure the accuracy of your shipping address before finalizing your order. In the event that an order is returned due to an incorrect address, a reshipment fee will be required before it can be resent.
- Please note that this listing only includes the shirt as depicted and described. Any additional items shown in the photos are for illustration purposes only and are not included in your order.
Color sample shades may vary depending on your viewing device.
The Tiger's Trunk
Meet the Maker
My name is Kristia, and I am a former mental health counselor turned entrepreneur. I made the decision to step out of the professional workforce to spend more quality time with my family. I knew I wanted to be there for every milestone, every moment of joy, and every memory that I could make with them.
Stepping out of my career as a mental health counselor was a big decision, but one that I felt was necessary for my family. The flexibility of being a stay-at-home mom was something I was looking forward to, but I also wanted to keep my creative side alive and continue to contribute to my family financially. This is where the idea of starting my own business came in.
My husband is a professional designer, and we decided to start a shop where we could put his love for design and my creativity and passion for helping others into good use. We offer made-to-order custom designs. Running a creative business is the perfect balance between pursuing my own interests and spending time with my family. Running our shop allows me to set my own work hours, so I can prioritize my family while still keeping my creative side alive.
I never expected to find so much joy and fulfillment in running our business. Every day, I get to connect with our customers and hear their stories. These connections bring so much joy to my life and I am grateful for every story that I get to be a part of.
All of our products are made-to-order, so our customers can expect a unique and special piece that is tailored to their needs. Before ordering, make sure to check out our listings for full information and let us know how we can be of assistance. We are always here to help and make sure our customers are satisfied with their purchases.
Shop Policies
CURRENTLY ON VACATION. PROCESSING TIME IS UP TO 3 WEEKS
Current Processing Time
- Socks - 1-2 business days
- Decals - 1-2 business days
- Digital - Instant or 1-2 business days, depending on type
- Shirts and Woodwork - CURRENTLY ON VACATION. PROCESSING TIME IS UP TO 3 WEEKS
If all information required to complete an order is not provided at the time the order is placed, or if we have further questions, we will email you to request additional details. Failure to reply may result in longer processing times or the cancellation of your order.
We do not offer rush processing.
Cancellations, Returns, and Exchanges
Our official policy is that we accept cancellations within 1 hour of purchase. The reason for this is that we may have purchased supplies or begun the process of making your order after that. However, if you find that you need to cancel your order after that time frame, please do send us an inquiry. We may still be able to cancel for you, depending on where we are in the status of your order.
We do not accept Returns or Exchanges on the following:
- personalized items
- items that have been altered from the original listing
- theme items after the holiday or event has passed
Should you find that you need to return or exchange an eligible item, you will be responsible for all shipping expenses. We will send you a purchase link that will include tracked return postage to us as well as tracked postage to ship your new item back to you if you’re completing an exchange. Your item will not be refunded until it is received back to us in new, unused, and un-altered condition.
If an item is damaged upon arrival, please send us a message with pictures so that we may know the best way to proceed. Claims with pictures must be submitted within 3 days of receiving the item. If your claim is found to be shop error or shipping damage, the customer will not be responsible for shipping or replacement costs.
All return shipping labels must be used within 5 days of issuance, or they will be cancelled and the return/exchange will be voided. Once an item is received back to us in the condition in which it was received, we will refund or replace the item.
Processing and Shipping
We do not offer an option for expediting processing times. All orders are processed in a first come, first served manner. To expedite an order would mean to have customers jump the line, and we don't think that's fair to the other customers. You are responsible for checking our current processing times and purchasing the appropriate shipping selection. If you purchase more than one item, the latest processing time applies since all shipping is combined. We do not guarantee arrival dates, only ship-by dates.
Many of our items include free shipping. The purchase of the item entitles the buyer to one (1) free Ground Advantage shipping label. The return of a package to us due to an incorrect or insufficient address is subject to the buyer paying shipping costs in order to have a package re-shipped to them.
Orders over $100 will require a signature upon delivery, so please be aware of that when placing your order.
We do not change any information that you enter when you place your order. It is automatically imported to our shipping labels. The return of a package to us due to an incorrect or insufficient address is subject to the buyer paying shipping costs in order to have a package re-shipped to them.
If an item is lost in transit, we will make it right by replacing the item; however, we cannot consider your package to be lost unless it has not received any tracking updates for more than 30 days.
Please follow these steps when a package shows as delivered but is not in your possession:
- Wait at least two extra business days from the time the USPS website states that the package was delivered. There have been instances of USPS marking packages as delivered and they show up a couple of days later.
- If it was delivered to your physical address, please check with all members of your household to assure that someone else did not fetch the package from the mailbox.
- Check with all close neighbors to see if the package was accidentally left in their mailbox.
- Contact your local USPS office (the one that delivers your mail) and ask for the GPS location of where the package was delivered. Do not call the 800 number - look up the actual post office location number.
- If your package is still not found, please call your local police and file a police report for mail theft. Please then provide a copy of this report to The Tiger's Trunk, LLC.
*Upon receipt of a police report, The Tiger's Trunk, LLC, may opt to mail a replacement package to another address of your choosing.
*If GPS confirms delivery but the package is missing, it could be mail theft. We're sorry, but with a confirmed delivery, we cannot act as your insurance company to replace the package for free. It’s my job to pack it safely for delivery; it’s your job to make sure it has a safe location for delivery.
*If your package was stolen, we are unable to ship or sell you a replacement with any discount and cannot ship an order to the same address from which the package was stolen. Any orders purchased that ship to the same address as the stolen package will be canceled and refunded immediately.
