About this Product
Rooster69atsyshop
Meet the Maker
Shop Policies
Shop Policies
Welcome to Rooster69atsyshop! We are delighted to have you here and look forward to providing you with a wonderful shopping experience. Please take a moment to review our shop policies below.
Payment Policy
We accept all major credit cards, as well as other payment methods supported by GoImagine.
Payment must be made in full at the time of purchase. Orders will not be processed until payment is received.
For custom orders, a non-refundable deposit of 50% is required at the time of order placement.
Shipping Policy
We offer domestic shipping. Shipping rates are calculated at checkout based on the destination and weight of the package.
Orders are processed and shipped within 1 business day of receiving payment. Custom orders may take longer, and the estimated processing time will be provided upon order confirmation.
Tracking information will be provided once the order has been shipped.
We are not responsible for delays caused by the carrier, customs, or any other circumstances beyond our control.
Returns and Exchanges
We do not accept returns or exchanges for delivery. Items must be returned in their original condition, unused and in their original packaging.
Custom or personalized orders are not eligible for returns or exchanges, unless they arrive damaged or defective.
To initiate a return or exchange, please contact us with your order number and the reason for the return/exchange.
The buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with a description and photo of the damage or defect.
We will offer a replacement or a full refund for damaged or defective items.
Custom Orders
We love creating custom pieces! Please contact us to discuss your ideas and requirements.
A non-refundable deposit of 50% is required for custom orders. The remaining balance is due upon completion of the item.
Custom orders cannot be returned or exchanged, unless they arrive damaged or defective.
Privacy Policy
We respect your privacy and are committed to protecting your personal information.
We will only use your shipping and billing address and contact information to communicate with you about your order, fulfill your order, and for legal reasons (such as paying taxes).
Contact Information
If you have any questions or concerns about our policies, please feel free to contact us at rooster69etsyshop@gmail.com
Thank you for shopping with Rooster69atsyshop! We appreciate your business and hope you enjoy your purchase.
