About this Product
— ∙ Silver Dog Charm Necklace ∙ —
Sensitive skin friendly materials are also lightweight and require no special care, plus they are color neutral - you will love how easy these are to wear!
— ∙ Materials info ∙ —
- SIZE: Pendant is 5/8" Alkeme, an aluminum alloy silver substitute - skin friendly, no lead or heavy metals. Chain is 18" stainless steel.
- MATERIALS: 100% sensitive skin friendly! No tarnish, no special care!
— ∙ Links to other items ∙ —
Have you seen my other dog and pet themed gifts? Click on my shop name (TheSaltyStrike) and have a look!
All original designs copyright protected, TheSaltyStrike.com 2020
TheSaltyStrike
Meet the Maker
Hey there! Welcome to my creative realm, where metal meets meaning! I'm Michelle, your friendly jewelry artist from the sun-drenched oasis of Phoenix, Arizona. This vibrant city has been my home for nearly two decades, and boy, does it inspire me! Picture this: endless blue skies, breathtaking landscapes, and a vibrant creative spirit. From the scorching heat that ignites passion to the breathtaking landscapes that whisper secrets, every element of this city finds its way into my art. The colors of a fiery sunset, the strength of majestic cacti, and the wild spirit of the Southwest, they all dance in harmony! It's the perfect backdrop for my passion: crafting unique and handmade pieces that are as meaningful as they are stylish. Whether you're on the hunt for a heartfelt gift for someone special or treating yourself to a little something extra, I've got you covered.
I've been honing my skills with various metals for quite a few years now, and let me tell you, it's been an incredible journey. What really sets my heart on fire is creating custom pieces that hold deep meaning for you or your loved ones. Whether it's a heartfelt gift or a little treat for yourself, I'm here to make it extra special. For years, I've been tinkering with various metals, honing my craft, and falling head over heels for the art of customization. There's something truly magical about creating a piece that carries a special meaning, be it for a cherished loved one or as a treat-yourself treasure. And hey, who doesn't love a meaningful gift that stands out from the crowd?
Here's a little fun fact about me: I'm an absolute animal nut. Seriously, I can't resist those adorable furballs and feathered friends. In another time, I was on the path to becoming a veterinarian - but life had other plans for me. My eldest, who happens to be on the autism spectrum, needed extra support - and that became my top priority. Now, I channel my love for animals into my art. You'll find adorable kitty themes, playful pups, majestic horses, and even some feathered friends popping up in my creations.
So, whether you're seeking a custom piece that speaks volumes or simply want to adorn yourself with something uniquely fabulous, I'm here to make your dreams come true. Let's celebrate the spirit of Phoenix, the love for animals, and the joy of wearing something that truly tells your story. Get ready for a one-of-a-kind journey through the world of metal artistry, where passion meets craftsmanship. Let's rock this together and add a touch of magic and meaning to your world!
Shop Policies
Terms and Conditions
Privacy
I do not retain or utilize your personal information for any reason other than processing your order. Shopping with me does not automatically subscribe you to any promotional emails; you must explicitly sign up and request to receive them. Rest assured that your email address will never be sold to any third parties. While your payment processor requires your information, none of it is stored or utilized by TheSaltyStrike. Unless I am legally compelled to disclose your personal information, I will only employ it for routine marketing purposes.
When you utilize the Goimagine platform, you are agreeing to their distinct terms of use, which are separate from my own policies.
Order Fulfillment and Shipping Policy
I handle the entire process of creating, packaging, and shipping each order personally. Before sending it out, I meticulously inspect your order to ensure it matches your specifications. If you encounter any issues or need assistance, please don't hesitate to contact me directly.
Shipping Policy:
• Orders are typically dispatched within a week to 10 days from the time they are received. If you need special handling to rush an order, please message me first.
• The shipping speed is determined by the postage option you select at checkout, in accordance with the guidelines of the US Postal Service.
• Estimated delivery times are provided as approximations and are not guaranteed, unless you opt for the 1-2 day priority express shipping upgrade during checkout.
• Delivery times commence once the package is handed over to the post office, rather than at the time of placing the order.
• Please be aware that any delays caused by the postal service are beyond my control and cannot be predicted. If you have a specific deadline for receiving your items, it is recommended to place your order well in advance.
• Kindly note that I cannot personally guarantee any delivery times, as they are subject to factors beyond my control.
Returns Policy:
First and foremost, thank you so much for considering my creations! Your satisfaction means the world to me, and I want you to be absolutely thrilled with your purchase!
• Here's the good news: I do accept returns - even for custom pieces - if there is a mistake on my part or a defect in workmanship. But don't worry, they're rare because my creations are made with love and care! If, by some unlikely chance, you receive a custom item that's defective, don't fret! I'll be more than happy to assist you with a return. However, please keep in mind that damage caused by mishandling from the shipper or customer isn't considered a defect. Let's work together to ensure your satisfaction!
• Your happiness is my priority, so please reach out to me within 48 hours of receiving your package if you encounter any issues with your order. I want to help!
• To streamline the returns process, kindly wait for my approval before sending anything back. Once approved, please make sure to ship the return within 5 business days. This helps me to quickly process your return and get things sorted out for you.
• I understand that shipping costs can be a hassle. If the issue is a defect I didn't catch before sending the order, I'll cover the return shipping expenses. For other cases, the customer is responsible for return shipping costs.
• In the case of items shipped with free shipping, any refunds issued may reflect the actual post office cost of the original shipping. Rest assured, I'm here to find the best solution for you.
• Your satisfaction is key, but please note that damage caused by the customer won't be accepted as a reason for return. Let's keep everything in great condition! Make sure to read fitting and care instructions where applicable : )
• Don't hesitate to reach out to me BEFORE making a purchase if you have any questions about returns. I'm here to provide all the assistance you need!
• To maintain the unique nature of custom and personalized items, I don't accept returns for these specific pieces. Let's create something truly special just for you!
Thank you again for being part of our happy community! Your support means everything to me, and I'm thrilled to create something special for you! If you have any concerns or just want to say hi, drop me a message anytime! Happy shopping!
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FAQ
Are Shipping Times Guaranteed?
Unfortunately, shipping times are beyond my control. It's important to consider the estimated shipping times provided by the carrier (most often – the post office). USPS does not guarantee specific delivery dates except for 1 and 2 day packages, and while I strive to ship orders promptly, I cannot control the exact arrival date of a package. Once the post office marks a package as delivered, I have limited control over the information available to me. If you encounter any issues with a delivery, I recommend reaching out to your local post office as they will have the most up-to-date information.
Can I Get A Return Shipping Label?
I understand the importance of a smooth return process. For return postage, please note that the customer is responsible for covering the cost. At this time, I do not provide return shipping labels unless the item was initially defective. To ensure a satisfactory purchase experience, I kindly recommend reviewing the item description carefully before making a purchase, specifically regarding sizes and quantities. If you have any further questions or concerns, please don't hesitate to reach out.
How Much Will I Be Refunded?
I refund the item cost + tax. For items that were shipped with free shipping, any returns or exchanges will be subject to a deduction of the actual post office cost of shipping from the refunded amount, except for items that were received damaged. In order to verify the damage and potentially file a claim with the post office, I kindly require that you provide photos of both the damaged item and the packaging ASAP. This will assist in ensuring a fair resolution. If the packaging was damaged during transit, a picture prior to opening can make things move much quicker. If you have any further questions or need assistance with the return process, please don't hesitate to let me know.
I Didn't Get My Package, Can I Get A Refund?
If you haven't received your package but the post office has marked it as delivered, it is recommended that you reach out to the post office to inquire about the delivery location. They have access to GPS data from their scanners, which allows them to determine the exact address where the package was delivered. If an error occurred, they should be able to assist you in locating or retrieving the package. However, if the package was indeed delivered to your address according to their records, the post office may not be able to provide further assistance.
In cases where a package was delivered to your address but you are unable to locate it, I am unable to offer a refund. That is between you and the carrier. It is advisable to file a stolen mail report with both the post office/carrier and your local police. This will help authorities track incidents of mail theft and identify any potential patterns. Please inform me if you find yourself in this situation so that I am aware of the circumstances.
If the package was not delivered according to the tracking information or there is no record of it being received, please contact me, and I will work with you to find a suitable resolution.
I hope I covered everything for you! Please don't hesitate to reach out to me via email if you have any specific questions or require additional photos of an item. I want to ensure that you have all the information you need before making a purchase. Each item listed has been described to the best of my ability, and I'll be more than happy to provide any clarifications or address any concerns you may have. Your satisfaction is my priority, so please feel free to contact me with any inquiries.
Email: TheSaltyStrike@gmail.com
Seller Information
Items ship from zip code 85338 in Arizona, USA.
