Tattoo Balm

Processing & Shipping:

I try to ship out within 3-4 business days for most products barring emergencies and USPS Holidays. Additional processing times for some products may apply.

Additional Processing times:

Lotions, Body Butters, Lip Care - Up to 2-3 additional days

Scrubs - Up to 3 additional days

Bath Bombs, Shower Steamers - Up to 3-4 additional days

Returns & Refunds:

We try our best to describe each product and its colors and fragrance as accurately as possible and because of sanitary and health reasons we are not permitted to accept returns or exchanges, so please be certain of the product you choose before confirming your order. However, if there has been a mistake on our behalf, please contact us immediately and we will do our best to resolve this issue in a timely manner.

Privacy Policy:

Your privacy:

Your privacy is important to us. This policy includes information about how we collect, use, protect, or otherwise handle your Personally Identifiable Information (PII) on this website.

What personal information do we collect from the people who visit our website, or app? Your name Email address Mailing address Other details to help you with your experience When do we collect information? When you place an order.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use other site features in the following ways: To improve our website to make it easier to use. To give you a better customer service experience. To quickly process your transactions. To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Your personal information is contained behind secured networks and it’s only accessible by a limited number of people. They have special access rights and they’re required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and they’re not stored or processed on our servers.

Third Party Disclosure

We don’t sell, trade, or otherwise transfer to outside parties your personally-identifiable information unless we provide you with advance notice. This doesn’t include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety.

Third party links

We don’t include or offer third-party products or services on our website. We have implemented the following:

• Demographics and interests reporting

Third-party vendors like Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. You can also opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions. • Process orders and to send information and updates pertaining to orders. • We may also send you additional information related to your product and/or service. • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN SPAM we agree to the following: • We do not use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Monitor third-party email marketing services for compliance, if one is used. • Honor opt-out/unsubscribe requests quickly. • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

General Data Protection Regulation (GDPR)

The GDPR requires businesses to protect the personal data and privacy of European Union citizens for transactions that occur within EU member states. It also regulates exportation of personal data outside the EU.

If the GDPR applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data: The right to be informed The right of access The right to rectification The right to erasure The right to restrict processing The right to data portability The right to object Rights in relation to automated decision making and profiling These rights are subject to certain rules around when you can exercise them. Learn more about the GDPR here.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

deanna@mayberrysoapcompany.com

Mayberry Soap Company

2637 Pine Ridge Rd. Mount Airy, NC 27030

– Last updated June 2024