Virginia

Shipping policy:

Our chocolates are handmade in small batches, which means most orders will not ship the same day, but often the next day, and possibly the day after that. If we are out of stock, and your order will not ship within 3 business days, we will send you a message, so you can cancel or choose another design. Standard shipping is USPS in a white padded envelope, chocolates swaddled in tissue and cuteness. Happy to upgrade, just send us a message.

Returns, Exchanges, and Cancellations Policy:

Perishable goods such as food cannot be returned or exchanged. As such, we do not accept returns, exchanges, or cancellations of orders. But we do stand behind our chocolates, so please message us if you are unsatisfied in any way, and we will make it right.

Privacy policy:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Chouquette Shop on Etsy (the “Site”).

PERSONAL INFORMATION WE COLLECT 
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you (which you authorized Goimagine to provide to me), including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you

SHARING YOUR PERSONAL INFORMATION 
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sarah@chouquette.us or by mail using the details provided below:

Chouquette Chocolates 
Chouquette Chocolates, 7621 Rickenbacker dr c/o simply fresh events, 500, Gaithersburg MD 20879, United States