Lemongrass (preorder)

Thanks for supporting my small Business!

All items are handmade, due to this all items will vary slightly.

STANDARD TURN AROUND TIMES MAY VARY. pleaser allow up to 7 Business days for standard shipping time.

IF YOU NEED A ITEM BY A CERTIAN DATE PLEASE CONTACT BEFORE ORDERING!

Measurements may NOT be exact. All attempts to measure items properly are made. Please be aware of this when ordering. Make sure to measure your pet properly and check each items measurements before ordering. 

Store policy is FIRM on NO REFUNDS, NO RETURNS and NO EXCHANGES

If you have a issue with your order please contact me as soon as possible so we can work on a solution. I will always make a great effort to resolve your issue if I can. Refunds, returns and exchanges maybe excepted on a case to case basis. I always want customers to be happy with their purchase but due to being a small business and everything being handmade, my options maybe limited.

ALL SALES ARE FINAL

I use the highest quality products I can find to make my products. Please keep in mind that due to the high usage the items I make will endure, not all products will have a super long life before seeing wear and tear. 

Example: collars see rain, puddles, mud, dog hair, and lots of other adventures, meaning the fabric/leather will have wear and tear.

Custom Orders

Please keep in touch with me on your order. If your order requires a Logo/file please send that to me as soon as possible after your order. If you are picking custom fabric/colors/materials, make sure to keep in contact.

Delays caused by no responses from customers will not be shipped in the time frame given at time of order. 

Contact me if you ever have a question, comment or issue, I'd love to work with you to make sure you love your purchase